Privacy policy




The protection of your personal data is essential to us. We respect the right to privacy.


This Privacy Policy summarizes the key points in relation to the protection of your personal data and our processing methods. If you need further information about specific processes, you can contact us using the contact data specified below.


Who are we?

“Glavbolgarstroy Holding” JSC is a trade company registered in the Trade Registry and the Register of non-profit legal entities with the Registry Agency with UIC 175020797

“Glavbolgarstroy Holding” JSC is a personal data controller and processes your personal data in full compliance with the requirements and provisions of the European and the national legislation, including the General Data Protection Regulation, the Personal Data Protection Act and the other relevant statutory acts.


How can you contact us?

Address: Sofia 1619, Vitosha Region, 3-5 Damianitsa St., Tel.: +359 886 001 234, email:


How can you contact our Data Protection Officer?

Address: Sofia 1619, Vitosha Region, 3-5 Damianitsa St., E-mail:


What is the Privacy Policy and what is the purpose of this document?

This Privacy Policy aims to provide you with key facts and information in an easily accessible form, using intelligible and clear language about the actions to be carried out with the personal data you provide to Glavbolgarstroy Holding JSC (hereinafter referred to as Glavbolgarstroy Holding):

With this Privacy Policy Glavbolgarstroy Holding declares that it applies all technical and organizational measures for protection of the personal data of individuals, which are prescribed by law or other statutory acts on a national and European level.

 What is personal data?

Any information by which an individual may be identified, directly or indirectly, represents personal data.

 What personal data does Glavbolgarstroy Holding collect through this website (web portal) about you?

In order to provide you with effective access to its web portal and services, Glavbolgarstroy Holding collects the following information about you:


What are the grounds for personal data processing by Glavbolgarstroy Holding?

Personal data processing involves collecting, storing, transmitting, correcting, updating, deleting, destroying and any other actions that are performed with your personal data.

Glavbolgarstroy Holding processes your personal data on a contractual basis in order to provide information in relation to pre-contractual relationships and/ or to fulfill its contractual obligations under contracts with you for the provision of services – Art. 6, para. 1, Regulation (EC) 2016/679.

Glavbolgarstroy Holding also processes your personal data after receiving your explicit, clear, free and unambiguous consent for the purposes of processing.

Consent would be necessary as grounds for processing, for example, for marketing purposes and receiving advertising newsletters.

The consent you provide can always be withdrawn by visiting one of our offices, as well as sending an email to the address specified in this Policy –

Glavbolgarstroy Holding also processes personal data to fulfill its legal obligations as may be necessary to protect the life and health of the individual to whom the data relates.

Glavbolgarstroy Holding may also process personal data if it has legal (legitimate) interest, unless the interests of the individual to whom the data relates override those interests.


What are the purposes for which we collect your personal data?

The personal data we receive from you will be used to fulfill our obligations to you, as well as to help you exercise your rights, including but not limited to:

In addition to the above, we have a legitimate interest in collecting your personal data, because without it we cannot provide you the service/ product you are interested in.


How do we process your personal data?

In order to provide its services, Glavbolgarstroy Holding processes (collects) your personal data in the following ways:

– when you visit the web portal to use our website’s services;

– when you fill in applications, forms and declarations provided to you by the employees of Glavbolgarstroy Holding. Those forms are provided and filled in at our offices in case you make a service request;

– upon updating data at your request and filling in an update form on a hard copy or electronically;

– by processing information about your visits to the web portals of Glavbolgarstroy Holding;

– by processing information about IP addresses, cookies, operating system and browser type.


How long do we retain and process your data before destroying it?

Depending on the grounds on which we process your personal data, the term of storing it is different.

Your personal data is stored by us for a period of 5 years from the termination of the contractual grounds if we process the personal data to fulfill contractual obligations to you. Upon expiration of this period and in case there is no legal basis for the continued storage of your personal data, the information about you will be destroyed.

Your personal data is stored for a longer or different period than indicated in any case of a legal obligation – in case of a legal basis for personal data processing.

In case of processing personal data based on an explicit consent, the data is stored until the withdrawal of your consent.

In cases where your personal data is processed to respond to opinions and comments sent to us via our platform, the storage period is between 1 and 3 months, depending on whether we should provide you with a response and the data is needed to prepare the response.


Who can we share your personal data with?

Glavbolgarstroy Holding undertakes not to disclose your personal data to third parties without your express consent, except where this is necessary to fulfill your contractual obligations to you.

In order to fulfill obligations under a contractual and/ or pre-contractual relationship with you, Glavbolgarstroy Holding may disclose your personal data to the following persons:

– Companies providing courier services;

– The company that provides hosting services related to this web -site.

– Third parties performing services in connection with contractual obligations to you or on a legal basis for processing;

Glavbolgarstroy Holding is entitled to provide your personal data to affiliated companies that are positioned on the territory of the Republic of Bulgaria, provided that there is a legal interest in the processing of your personal data for administrative purposes and needs. Such transfers are permitted subject to strict confidentiality and protection of your personal data.

Are there any other cases in which we can share your personal data?

Your personal data may also be provided to third parties in the following cases:

In all the above cases, the persons to whom we provide your personal data have declared that they provide an adequate level of protection of your personal data, including foreign companies positioned within the EU and EEA. For companies located outside the EU and EEA, on a case-by-case basis, the company concerned ensures that it provides an adequate level of personal data protection, while complying with the requirements of the European legislation.


General provisions

“Cookies”are small text files that are recorded on your computer when you visit our website. To learn more click here.

Disabling and Deleting Cookies

The browser allows you to delete all cookies at any time. To do so, please refer to your browser’s help features. If you do not use any cookies, certain features on our webpage may no longer be available to you.

An overview of the cookies we use is available in our Cookies Policy


Automated decision making upon personal data processing and profiling

To ensure optimum speed in providing services, most often online, Glavbolgarstroy Holding may use the technical capability of automated decision making under Art. 22 of the Regulation. In case that your personal data is processed automatically, we will inform you. The processing of personal data, including “profiling”, consisting of any form of automated processing of personal data to assess personal aspects, in particular the analysis or forecasting of various aspects relevant to your personal preferences or interests, reliability or behavior, is carried out in strict compliance with the provisions of the Regulation. Upon automated processing of your personal data/ profiling, we:


What are your rights regarding the personal data provided?

Subject to the Bulgarian and the European legislation, including Regulation (EU) 2016/679 of the EC and the Council (General Data Protection Regulation (GDPR)), you can exercise the following rights:

You may exercise all rights at any time during the processing of your personal data.


Are you obliged to provide us with your personal data?

In order to provide our products and services, as well as to enter into contractual relationships, we collect and process your personal data. We process your personal data in order to fulfill our legal obligations.

If you refuse to voluntarily provide the required personal data, Glavbolgarstroy Holding will not be able to provide its products and services, respectively to conclude a contract/ continue the performance of an already concluded contract.



Changes to the Privacy Policy

In order to reflect the relevant changes in the legislation, it is possible to update and modify our Privacy Policy, so we recommend that all our visitors check for updates in a timely manner and, where necessary, review the latest version of the document.

Here, on our website, you will find the latest Privacy Policy. Thus we ensure that you are informed about the rights and methods of processing your personal data.

This will provide you with the opportunity to stop using some or all of the services and/ or take advantage of your rights, some of which are explicitly mentioned above. In addition, we will take all possible measures to inform you in case of changes regarding the protection of personal data by posting messages in the offices and web portals of Glavbolgarstroy Holding Group companies.


This Privacy Policy was adopted by Glavbolgarstroy Holding on May 20, 2018 and was last revised on 23.08.2018.






In this section, you can find an overview of the cookies we use.


Absolutely required cookies

Certain “cookies” are required in order to be able to securely provide our services through the web site. This category includes, for example:

– “cookies” that identify or authenticate our users;

– “cookies” that temporarily store certain user data (for example, online form content);

– “cookies” that store certain user preferences (e.g., search settings or language settings)

– “cookies” that store data to ensure unobstructed playback of a video or audio content.


Analytical cookies. Web space analysis


We use analytical cookies to record user behavior (e.g., click on ad banners, search queries entered) and statistically assess these actions.


We need statistical information on the use of our website to make it more accessible, to measure the scope and to conduct market research. For this purpose, we use the web analytics tools described in this section.


The user profiles created by these tools, using analytic cookies or by evaluating the log files, do not contain personal data. The tools either do not use the IP addresses of users at all, or abbreviate them immediately after they are collected.


Tool providers process the data only as personal data processors according to our instructions and not for their own purposes.


Below you will find information about each tool provider and how you can object to the collection and processing of personal data through the tool. You should keep in mind that with tools that use refusal cookies, the refusal function is connected to the device or browser and is therefore valid for the current device or browser currently in use. If you are using multiple end devices or browsers, you must select the refusal function on each end device and in each browser you are using.


Additionally, you can generally prevent the creation of user accounts by disabling the use of cookies.


Google Analytics and Google Maps


Google Analytics and Google Maps are provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics and Google Maps with Google’s additional IP anonymization feature. Google cuts the IP address within the EU and only exceptionally in the US, and in both cases only registers abbreviated IPs.


You can object to the collection and processing of your data by downloading and installing a browser plug-in from the following link:


Ad Cookies

We also use cookies for advertising purposes. User behavior profiles created using such cookies (e.g., clicks on ad banners, visited subpages, search queries entered) are used by us to show you ads or offers that are tailored to your interests (“Advertising based on individual interest”).



Third-party ad cookies

We also allow other companies to assess our users’ data through advertising cookies. This allows us and the third parties to show the users of our website ads tailored to their interests, based on an analysis of your usage behavior (e.g., ad banner clicks, subpages visited, queries entered), and this is not limited to our online offers only.



Referral cookies


Our Referral Tracking partners set cookies on your computer (a referral cookie) if you have reached our website through an advertisement of that partner. These cookies generally expire in 30 days. If you visit certain pages that we host and the cookie has not yet expired, we and the relevant referral tracking partner may see that a particular user has clicked on the ad and has been redirected to our page. The information gathered through the referral cookie is used to create referral statistics and determine the total number of users who have clicked on that ad and have been redirected to a page that has a referral tracking tag.